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About RIS Services DMCC

Houston Born,Dubai Perfected

Since 1995, we've been pioneering retail technology from Houston to Dubai. Now serving 300+ businesses across the Gulf with award-winning solutions that deliver 99% inventory accuracy and measurable ROI.

29+
Years Experience
Since 1995 Houston founding
300+
Satisfied Clients
Including Al Futtaim Group
2
Global Offices
Houston HQ & Dubai flagship
8+
Countries Served
Across MENA region
50+
Expert Team
Technical analysts & specialists
24/7
Support Available
Always here to help
Our Story

From Houston Innovation to Dubai Excellence

Founded in Houston, Texas in 1995, Retail Information Systems began with a mission to serve retail operations from small specialty stores to large chain operations with comprehensive software and hardware solutions, custom programming, and project management expertise.

For over a decade, we strived to exceed client expectations through outstanding customer service and extensive IT industry knowledge. Our team's functional and technical expertise, combined with hands-on experience, ensures clients receive the most effective and professional service possible.

This commitment to excellence earned us the highest awards at the 2014 Retail Pro Global Conference. Today, from our Dubai flagship office launched in 2014, we serve clients ranging from single shops to corporate giants like Al Futtaim across the Gulf region and beyond.

What Sets Us Apart

SIRA Certified Security
Global Conference Awards
29 Years Experience
24/7 Local Support

Our Mission

To exceed client expectations by providing outstanding customer service, extensive IT industry knowledge, and comprehensive retail solutions from software implementation to eCommerce integration, serving operations of all sizes worldwide.

Our Vision

To be the global leader in retail technology solutions, recognized for innovation, technical excellence, and professional service that transforms retail businesses from Houston to Dubai and beyond.

Our Impact

Over 300 retailers transformed worldwide, award-winning service recognition, and thousands of retail professionals empowered with technology that drives measurable business growth.

Our Services

Comprehensive RetailTechnology Solutions

RIS Services JLT provides valued services and ancillary retail products to best fit your needs across the entire retail technology spectrum.

Software/Hardware consulting and implementation
CRM & Customer Loyalty Platform integration
Custom Programming and development
Project Management and deployment
E-Commerce Integration and platforms
mPOS & Mobile Inventory solutions
Retail Analytics & Traffic Counting
Forecasting, Planning & BI Solutions
Our Journey

29 Years ofInnovation & Excellence

From our Houston founding in 1995 to becoming the Gulf region's leading retail technology provider, discover the key milestones that shaped our journey.

1995

Company Founded in Houston

Retail Information Systems established in Houston, Texas as headquarters, serving retail operations from small specialty stores to large chains across North America with comprehensive technology solutions.

Global retail technology expertise established
2014

Global Recognition & Awards

Received the highest awards at the Retail Pro Global Conference for outstanding service and technical excellence, establishing RIS as an industry leader in retail technology solutions.

Highest awards at Retail Pro Global Conference
2014

Dubai International Expansion

Launched RIS Services JLT as flagship international office in Dubai, UAE to serve the growing MENA market with in-house technical analysts and comprehensive retail solutions.

Dubai flagship office established in JLT
2016

SIRA Certification Achieved

Obtained SIRA certification for security systems, enabling comprehensive retail security solutions across the UAE with full regulatory compliance and government approval.

SIRA certified security solutions provider
2018

Regional Market Leadership

Extended services across the Gulf region, serving clients in Saudi Arabia, Qatar, Kuwait, Bahrain, and Oman with localized support and culturally-adapted solutions.

8+ countries served across MENA region
2020

Digital Transformation Pioneer

Launched comprehensive digital transformation services including cloud solutions, AI-powered analytics, and omnichannel retail platforms to meet evolving market demands.

Leading digital transformation provider
2024

Industry Leadership Recognized

Established as the Gulf region's leading retail technology provider, serving 300+ satisfied clients from single shops to corporate giants like Al Futtaim Group with proven ROI results.

300+ clients including Al Futtaim Group
Our Values

Values That Guide OurEvery Decision

These core values guide our interactions with clients, partners, and each other, ensuring we deliver exceptional results with integrity and excellence.

Customer-Centric Excellence

Every solution exceeds client expectations through outstanding customer service and extensive IT industry knowledge, just as we have since our Houston founding.

Innovation Leadership

Leveraging cutting-edge technology like AI, IoT, and cloud computing to solve real retail challenges, backed by 29 years of industry evolution.

Uncompromising Quality

SIRA certified with the highest technical standards, ensuring professional service delivery that earned us top Retail Pro Global Conference awards.

Partnership Approach

Building long-term relationships as trusted technology advisors, serving everyone from single shops to corporate giants with equal commitment.

Results-Driven Focus

Delivering measurable ROI through comprehensive solutions spanning software implementation, custom programming, and project management excellence.

Global Expertise, Local Presence

Houston headquarters with Dubai flagship office, combining international best practices with deep understanding of local MENA market requirements.

Ready to Partner with Dubai's Leading Retail Technology Company?

Join 300+ satisfied retailers who trust RIS Services DMCC for their technology needs. Contact us today to discover how we can transform your business.

Dubai Flagship Office

Office 1104, 11th Floor

X2 Tower, Jumeirah Lakes Towers

Dubai, United Arab Emirates

Houston Headquarters

Global Headquarters

Houston, Texas

United States of America

Get in Touch

Phone: +971-4-430-9347

Email: info@risservices.ae

24/7 Support Available

Business Hours

Sunday - Thursday: 9:00 AM - 6:00 PM (UAE Time)

Emergency Support Available 24/7