Houston Born,Dubai Perfected
Since 1995, we've been pioneering retail technology from Houston to Dubai. Now serving 300+ businesses across the Gulf with award-winning solutions that deliver 99% inventory accuracy and measurable ROI.
From Houston Innovation to Dubai Excellence
Founded in Houston, Texas in 1995, Retail Information Systems began with a mission to serve retail operations from small specialty stores to large chain operations with comprehensive software and hardware solutions, custom programming, and project management expertise.
For over a decade, we strived to exceed client expectations through outstanding customer service and extensive IT industry knowledge. Our team's functional and technical expertise, combined with hands-on experience, ensures clients receive the most effective and professional service possible.
This commitment to excellence earned us the highest awards at the 2014 Retail Pro Global Conference. Today, from our Dubai flagship office launched in 2014, we serve clients ranging from single shops to corporate giants like Al Futtaim across the Gulf region and beyond.
What Sets Us Apart
Our Mission
To exceed client expectations by providing outstanding customer service, extensive IT industry knowledge, and comprehensive retail solutions from software implementation to eCommerce integration, serving operations of all sizes worldwide.
Our Vision
To be the global leader in retail technology solutions, recognized for innovation, technical excellence, and professional service that transforms retail businesses from Houston to Dubai and beyond.
Our Impact
Over 300 retailers transformed worldwide, award-winning service recognition, and thousands of retail professionals empowered with technology that drives measurable business growth.
Comprehensive RetailTechnology Solutions
RIS Services JLT provides valued services and ancillary retail products to best fit your needs across the entire retail technology spectrum.
29 Years ofInnovation & Excellence
From our Houston founding in 1995 to becoming the Gulf region's leading retail technology provider, discover the key milestones that shaped our journey.
Company Founded in Houston
Retail Information Systems established in Houston, Texas as headquarters, serving retail operations from small specialty stores to large chains across North America with comprehensive technology solutions.
Global Recognition & Awards
Received the highest awards at the Retail Pro Global Conference for outstanding service and technical excellence, establishing RIS as an industry leader in retail technology solutions.
Dubai International Expansion
Launched RIS Services JLT as flagship international office in Dubai, UAE to serve the growing MENA market with in-house technical analysts and comprehensive retail solutions.
SIRA Certification Achieved
Obtained SIRA certification for security systems, enabling comprehensive retail security solutions across the UAE with full regulatory compliance and government approval.
Regional Market Leadership
Extended services across the Gulf region, serving clients in Saudi Arabia, Qatar, Kuwait, Bahrain, and Oman with localized support and culturally-adapted solutions.
Digital Transformation Pioneer
Launched comprehensive digital transformation services including cloud solutions, AI-powered analytics, and omnichannel retail platforms to meet evolving market demands.
Industry Leadership Recognized
Established as the Gulf region's leading retail technology provider, serving 300+ satisfied clients from single shops to corporate giants like Al Futtaim Group with proven ROI results.
Values That Guide OurEvery Decision
These core values guide our interactions with clients, partners, and each other, ensuring we deliver exceptional results with integrity and excellence.
Customer-Centric Excellence
Every solution exceeds client expectations through outstanding customer service and extensive IT industry knowledge, just as we have since our Houston founding.
Innovation Leadership
Leveraging cutting-edge technology like AI, IoT, and cloud computing to solve real retail challenges, backed by 29 years of industry evolution.
Uncompromising Quality
SIRA certified with the highest technical standards, ensuring professional service delivery that earned us top Retail Pro Global Conference awards.
Partnership Approach
Building long-term relationships as trusted technology advisors, serving everyone from single shops to corporate giants with equal commitment.
Results-Driven Focus
Delivering measurable ROI through comprehensive solutions spanning software implementation, custom programming, and project management excellence.
Global Expertise, Local Presence
Houston headquarters with Dubai flagship office, combining international best practices with deep understanding of local MENA market requirements.
Ready to Partner with Dubai's Leading Retail Technology Company?
Join 300+ satisfied retailers who trust RIS Services DMCC for their technology needs. Contact us today to discover how we can transform your business.
Dubai Flagship Office
Office 1104, 11th Floor
X2 Tower, Jumeirah Lakes Towers
Dubai, United Arab Emirates
Houston Headquarters
Global Headquarters
Houston, Texas
United States of America
Get in Touch
Phone: +971-4-430-9347
Email: info@risservices.ae
24/7 Support Available
Business Hours
Sunday - Thursday: 9:00 AM - 6:00 PM (UAE Time)
Emergency Support Available 24/7