Behind Every Great
Retail Success Story
There's a Technology Partner Who Cares
We're not just another tech company. We're the team that stays up late troubleshooting your systems, celebrates your busiest sales days, and treats your business challenges as our own.
For over a decade in Dubai, we've been the reliable technology backbone for retailers who refuse to settle for ordinary. From the corner boutique to major retail chains, we deliver solutions that actually work.
From Idea to Industry Leader
Every great company starts with a simple belief. Ours was that retail technology should empower businesses, not complicate them.
It Started with a Problem
Back in the early 2010s, Dubai's retail scene was booming, but many business owners were struggling with outdated technology that couldn't keep up with their ambitions. They needed solutions that could handle the complexity of modern retail while being simple enough for their teams to use daily.
That's when our parent company, Retail Information Systems from Houston, decided to bring their decades of American retail expertise to the Middle East. In 2014, RIS Services DMCC was born in Dubai with a clear mission: to be the technology partner that retail businesses could actually rely on.
Building Trust, One Client at a Time
We didn't try to be everything to everyone. Instead, we focused on being exceptional at what matters most: reliable POS systems, seamless RFID integration, and support that's there when you need it. Our first clients became our biggest advocates, and word spread quickly through Dubai's tight-knit retail community.
Today, we're proud to serve over 350 clients across the UAE, Qatar, and the broader Gulf region. From boutique fashion stores in City Walk to major retail chains across the Emirates, our technology powers some of the region's most successful retail operations.
Key Milestones
Company Founded
Retail Information Systems established in Houston, Texas as headquarters, serving retail operations across North America
Global Recognition
Received highest awards at Retail Pro Global Conference for outstanding service and technical excellence
Dubai Expansion
Launched RIS Services JLT as flagship international office in Dubai, UAE to serve the growing MENA market
Regional Leadership
Established as leading retail technology provider serving 650+ clients
Why Retailers Choose RIS Services
It's not just about the technology—it's about the people behind it and the way we approach every partnership.
Deep Local Knowledge
We understand the UAE retail landscape, from Dubai Mall to neighborhood souks. Our solutions are tailored for local business practices, VAT requirements, and cultural preferences.
Support That Actually Cares
No phone trees, no ticket systems that disappear into the void. When you call us, you get a real person who knows your business and genuinely wants to help solve your problem quickly.
Proven Results
Our clients don't just survive—they thrive. From 20% inventory accuracy improvements to 15% sales increases, our solutions deliver measurable business impact, not just fancy features.
Everything Under One Roof
From POS systems to security cameras, from inventory software to custom apps—we handle it all. One partner, one contract, one point of contact for all your retail technology needs.
Future-Ready Technology
We don't just fix today's problems—we prepare you for tomorrow's opportunities. Our solutions grow with your business and adapt to changing retail trends.
Transparent, Fair Pricing
No hidden fees, no surprise charges, no vendor lock-in tactics. We believe great partnerships start with honest conversations about costs and clear expectations.
Technology with a Human Touch
We believe the best technology solutions come from understanding people first, then building systems that work the way humans actually think and operate.
Our team combines deep technical expertise with genuine empathy for the daily challenges retail business owners face. We've been there during midnight system updates, busy holiday seasons, and those moments when everything needs to work perfectly.
That's why our clients often say we feel less like a vendor and more like an extension of their own team—because that's exactly how we see ourselves.
What Drives Us Every Day
Reliability First
Your business depends on technology that works consistently. We build and maintain systems with enterprise-grade reliability standards.
Genuine Partnership
We're invested in your success. Your wins are our wins, and we'll go the extra mile to make sure your technology empowers your business goals.
Continuous Innovation
Retail never stops evolving, and neither do we. We constantly evaluate new technologies to keep your business ahead of the curve.
